Privacy policy

Welcome to EX.TR.AA by Nia Imani (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://extraallc.com and make purchases from our online store.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

When you visit or make a purchase from extraallc.com, we collect the following types of information:

A. Personal Information

Name
Shipping and billing address
Email address
Phone number
Payment information (e.g., credit/debit card, PayPal)
Order history

B. Automatically Collected Data

We automatically collect data via cookies and tracking tools such as:

IP address
Browser type
Device information
Pages visited and time spent on our site

C. Shopify Platform

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about your purchase or account
Respond to customer service requests
Send promotional emails (only with your consent)
Analyze usage trends to improve our services
Prevent fraud or illegal activity

3. Sharing Your Information

We only share your personal information with third parties when necessary for business purposes, such as:

Shopify: To operate our online store
Payment processors (e.g., Stripe, PayPal): To process transactions
Shipping carriers (e.g., USPS, UPS): To fulfill your orders
Service providers: Marketing, analytics, or customer service tools
Legal authorities: If required to comply with applicable law or to protect our rights

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand how customers use our website so we can improve functionality and marketing.

You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our site.

5. Your Rights and Choices

Depending on your state of residence, you may have the right to:

Access the personal information we hold about you
Correct or delete your personal data
Opt out of sale or sharing of your data (Note: We do not sell personal data)
Withdraw consent for marketing communications

To exercise your rights, please contact us at ex.tr.aallc@gmail.com.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.